DEVELOP OR UPDATE YOUR QUALITY ASSURANCE FRAMEWORK

To build an effective assurance framework it must be tailored to target your business processes to drive performance through to delivering the strategic goals. We will develop a framework which is functional for your business sector and activities.

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Whether the criteria is based on a customer contract or on your own internally set requirements to meet current and potential customer needs we can work through and establish this with you. Your criteria may contain elements such as governance, compliance management, operations (servicing/products), risk management, audit management, competence and performance management and business continuity, amongst others. Which of these are relevant depends on your needs.

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The key is to identify what is relevant to your business and determine what matters. From this we will establish processes, implement controls, determine and monitor indicators and perform reviews to enable action to be taken at the right time.

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Does your business need help to build an effective assurance framework?

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We can work with you to develop your framework or assist you to review and refine your current assurance framework or specific areas within.